Chapter 76 please hold me accountable

Female workers in glass factories and female secretaries in large companies performed better after changing their work styles. The Colin Glass Factory in the United States made a kind of electric heating plate by female workers.They were originally on the production line, and each of them only completed a small part of the heating plate, which was passed on to the next person. This seemed easy but rather boring work. As a result, the quality and output of the heating plate were not satisfactory. Later, Kelin Company listened to the advice of experts and adjusted the work style, so that each person had to complete the entire electric heating plate and check for defects by himself.Female workers can also draw up their own workflow progress and do quality control by themselves.At first glance, this is quite contrary to the principles of modern industrial division of labor and efficiency, but after six months of implementation of this method, the defective rate of products has dropped from 23% to 1%, and the absenteeism rate has dropped from 8% to 1%. %, and production almost doubled.

Professor Hezberg, an authoritative work psychology expert in the United States, also put forward the following thought-provoking example: A large company hired several female secretaries to answer letters from shareholders.In the past, the answers to these letters had to follow the established standard format. After typing, they had to be submitted to the superior for review and signed before they could be sent.But later the company changed this way of working, requiring the secretaries to be responsible for the correctness and quality of the content of their replies, and encouraging them to reply in their own way. After the letter is typed, the female secretary can sign it and send it to the post.Moreover, each female secretary is specialized in one item of company information.She can help other colleagues answer difficult letters.After half a year, these highly responsible female secretaries performed better than the control group (secretaries who still worked in the same way), felt more happy at work, and were less absent from work.

Why do female workers in glass factories and female secretaries in large companies perform better after changing their work patterns?The reason is simple, because they want to do a job well from beginning to end by themselves and take full responsibility for their work. Only when we are responsible for our work can we have a sense of accomplishment.