Chapter 39 3. From problem hunter to problem hunter

The relationship between man and problem is that of hunter and prey.Or, man is the hunter and the problem is the prey.Or, man is the prey and the problem is the hunter.Either you destroy it or it destroys you. So, how can we be a good problem hunter? (1) Eliminate problems in the bud as much as possible I really like this story: Japanese kendo master Buden Tsukahara has three sons who all learned kendo from him.One day, Bu Chuan wanted to test his three sons' mastery of kendo, so he placed a small pillow on the curtain of his room. As long as someone touched the curtain slightly when entering the door, the pillow would fall on his head.

He called the eldest son in first.The older son found the pillow when he walked through the door, took it off, and put it back where it was when he entered.The second son came in next, touched the door curtain, and when he saw the pillow fall, he caught it with his hand, and then gently put it back in its place.Finally, the third son hurried in.When he found that the pillow was coming straight for him, he swung his sword and chopped it off in desperation. When the pillow was about to fall to the ground, he cut it in two. Bu Chuan said to his eldest son: You have completely mastered the way of swordsmanship.And gave him a sword; then he said to his second son: You have to practice hard.In the end, he scolded his third son severely, thinking that what he did was a disgrace to their family.

On what basis did Bu Chuan give the three children different evaluations?One of them is the awareness of the problem.The eldest son can detect the problem with the sharpest thinking and nip it in the bud; the second son discovers the problem late, but when the problem occurs, he handles it properly; The extreme emergency way to deal with it, the result is that cutting off the pillow that should not be cut off creates a new problem itself.Therefore, an excellent person can always detect problems at the first time and deal with them properly. (2) When the signs of problems appear, we must firmly grasp them

Since the problem is so important, we must not let it go when we find a problem, no matter how unnoticed or absurd it is. The president of General Motors' Black Sea Automobile Plant once received a letter of complaint from a customer about the car.The content of the letter is very absurd: this client has always had the habit of eating ice cream after dinner.Recently, he bought a new Heihai brand car, and when he went to the store to buy ice cream, a strange phenomenon occurred: every time he bought vanilla ice cream and returned home, the car would not start, while buying other types of ice cream, there was no problem .what is this?

Although the president expressed doubts about the content of the letter, he sent an engineer to look it over.As a result, after several days of continuous testing, the engineer found that the problems reported by the customers did exist. Could it be that the car is allergic to vanilla ice cream?Of course the engineer didn't believe it, so he redoubled his work to explore the mysterious relationship between the two from various aspects. He recorded various data every time, such as the date, the type of gasoline used, the time the car went back and forth, and so on. A few days later, he finally hit the breaking point: It took less time for car owners to buy vanilla ice cream than it did for other ice creams.why?Because vanilla ice cream is very popular, it is placed at the front of the shelf and is easy to get, while other ice creams are placed in the back of the shelf, and the salesperson needs to spend a long time looking for them.Engineers found the crux of the problem: the car had been parked for too little time, so it wouldn't start.

The reason for this is the gas lock problem: when the owner finished buying the vanilla ice cream, the car engine was still hot, and the newly created gas lock could not dissipate, so the car would not start.While it takes a long time to buy other ice creams, the car can be cooled enough to start. The Black Sea branch of General Motors took this situation very seriously and not only repaired this car, but also improved other types of cars.This legendary incident of solving the vanilla ice cream that caused the car to fail has become a well-known story of GM in the market. (3) Find the problem first, then the ability

Find the problem first, and then see if you have the ability to solve it. This method is often used to create inventions. It embodies such a truth: the discovery of a problem is more important than the solution of the problem. On this point, Einstein had a very important point: Asking a question is often more important than solving a problem, because solving a problem may be just a mathematical or experimental skill.To pose a new question, a new possibility, to look at an old problem from a new angle requires a creative imagination and marks a real advance in science. Bell was originally a professor of phonetics. He accidentally discovered that when the current was switched on or off, the spiral coil would make noise.So he wondered, could it be possible to transmit speech via electricity or even invent the telephone?

As soon as this idea was proposed, it was immediately ridiculed by many people: Can wires transmit sound?What a big joke!You don't understand electricity, so you have such unrealistic ideas.Bell did not understand electricity at all, but he did not give up, so he traveled thousands of miles to Washington to ask Henry, a famous physicist and expert in electricity.Henry fully affirmed his idea.When Bell said that his biggest difficulty was not understanding electricity, Henry said categorically: master it. Henry's words had a great influence on Bell, and he resigned from his professorship to concentrate on telephone trial production.He mastered the knowledge of electricity in a few months.Two years later, the world's first telephone was successfully tested by Bell.

Why was the telephone not invented by experts who knew about electricity, but by a phonetician?Just because of his awareness of the problem, he found the target of the market and the goal that he can strive for faster than others.And the relevant knowledge, even if you don't have it for a while, you can learn it. It is very important for a person to have certain abilities.But if you want to be successful, you must have the ability to capture problems.We can cite a whole host of examples: ◇ De Broglie, who participated in the creation of modern physics, studied liberal arts education at the university;

◇ Hubble, the American physicist who uncovered the lateral movement of galaxies, was originally a lawyer; ◇ Towns, who invented pulse translation and pioneered quantum electricity, originally specialized in linguistics: ◇ The inventor of dial-type automatic telephone number is a contractor; ◇ Gillette, the inventor of the safety razor, was a salesman Therefore, please remember that the problem-oriented principle of creating inventions is more important than the current talent for solving problems.Relevant knowledge can be improved and perfected in practice, and finding problems is the starting point of wisdom.Here, not only must there be a judgment on the value of the problem, but also a sense of personal responsibility to face this value. As long as a problem is found, this is my problem!Regardless of whether there is an authoritative figure in front of me, whether there is someone more knowledgeable and capable than myself, I am the best person to solve this problem!

A sense of discovery, opportunity, and purpose are closely linked and give them an advantage from the start.Even if there is no advantage in knowledge and other aspects at the beginning, they must be the ones who can produce the most results in the end! (4) Ask questions from five aspects: First, ask questions about key points.Key points often determine the overall situation.Therefore, please pay attention to: which points, which links, which positions, which people, and which times are critical?If the key points are grasped accurately, the outline will be clear. Second, ask questions from weak points.A chain has ten links, nine of which can withstand a tensile force of 100 kilograms, but only one link can withstand a tensile force of only 10 kilograms.Then the overall tensile force that the chain can withstand depends on the weakest link, which can only be ten kilograms.The barrel principle also points out: How much water a barrel can hold does not depend on the longest boards, but on the shortest board. Third, ask questions about blind spots.Blind spots are places you don't see.To ask questions from blind spots is to go to points, positions, departments, processes, personnel, time, etc. that we tend to overlook to find problems or prevent them from happening. Fourth, ask questions from the singularity.A singular point is an unusual point.Anomalies can provide new opportunities, or lead to innovation, bringing about change, or they can lead to disruption, resulting in irreparable loss. Fifth, ask questions from the joint point.Between the superior and the subordinate, between the family and the work unit, between the front and back processes, between Party A and Party B, between the unit and the external environment, between two links of the plan, etc., all belong to the connecting parts of two things, that is, the joint point .The join point is the most prone to problems.Why?Because the joint point is the distribution center of information, the concentration place of contradictions, and the focus of people's attention. If these five points are identified, it is not only easy to avoid problems that cause losses, but also to minimize losses.And because of being good at exploring problems, there are likely to be new creations and discoveries.